We are happy to return and refund unworn items within 7 days of delivery, except for pierced jewellery such as earrings for hygiene and safety reasons. All items must be returned to us intact in the original packaging and in the same condition it was received in. We are unable to refund any damaged items.

 

* If you would like to make a return, please send an email to info@tsamaras.com and we would be happy to assist you with the process.

 

* For more information on returns, please read our full RETURNS & REFUND policy.

UK DELIVERY

Standard Delivery

£5.00

Delivery time is normally 2-3 working days.

 

EU COUNTRIES

Standard Delivery

£10.00

Delivery time is normally 5-7 working days.

 

* For international deliveries please contact us at info@tsamaras.com

 

* We aim to dispatch all orders within 1-3 working days subject to availability. All goods will be wrapped and packaged very carefully to ensure a safe delivery. If an item is not in stock or we anticipate any delays we will let you know immediately.

 

* For more information on delivery times and costs, please read our full SHIPPING policy.

Our jewellery is meticulously handcrafted and made with care.

To make sure they last a long time we would recommend doing the following:

 

1) Avoid perfume, sprays or lotions, they might tarnish or damage your jewellery’s surface, pearls or natural stones.

 

2) Avoid wearing your jewellery during physical work such as gardening or sports.

 

3) Avoid chlorinated water or hot tubs. The chemicals in the water can affect your jewellery pieces greatly.

 

4) When undressing, make sure to wipe clean your jewellery with a soft cloth in order to avoid tarnish caused by oils and perspiration.

 

5) For silver or gold-plated silver jewellery, use a soft lint free cloth to clean to keep jewellery looking shiny and tarnish free. Ideally store in a dark, cool and dry place to prevent any tarnishing.